Ella-dog

This is Ella. She’s the studio mascot and my little partner in crime!
She’s here to tell you about the boring stuff, you know, Terms of Service, Privacy and Return Policies, Consent of Use, and stuff like that. Wouldn’t you rather hear it from her? I mean, look at that face!

 

Terms of Service

 

By creating an account, making a purchase or visiting www.ceramaestudios.com you are consenting to our terms and conditions.

If you do not agree to these terms, you may not register for this site or make a purchase.

Jargon

You know that we hate to include unnecessary legal jargon. This terms of service and privacy policy are for:

  • the site: ceramaestudios.com and all products and services available on it
  • us: Ceramae Studios and its creator, Chelsea Dublin
  • your content: anything you post or upload on this site
  • our content: everything we post on this site owned by us (including text, sound, graphics, or other materials)

Membership

This site is designed for adults. You must be 18 years of age or older to create an account or join our mailing list.

Upon registration, you will select a password and username. This password and username should only be used by you. Your username and password cannot be transferred or shared with others.

E-commerce

I accept all types of payments. For custom orders, payment must be received prior to item creation. If for any reason you need to cancel an order, it must be cancelled within 2 days of ordering or no money back.

To avoid learning your credit card information, we’ve partnered with PayPal and Stripe to securely process payment. As such, we never learn or store your credit card information. Both providers share your name, address, and email with us.

Shipping Policies

I will send an acknowledgement of receipt of your order within 24 hours. If the item is premade, it will ship within 5 business days of this time.  A ceramic custom order made from scratch will require a 2 week lead time to allow for appropriate drying and firing. (I know it sounds like forever but please respect the process it takes to turn dirt into art!)

All jewelry and button orders are presented in a colorful organza bag and shipped in padded envelopes. Larger items are shipped in a flat rate box most appropriate to the project.

Free standard shipping included on domestic orders of jewelry and buttons, expedited shipping available for additional cost. International orders pay only whatever shipping will be. Home decor items are shipped at minimum cost, wrapped in bubble wrap to ensure they arrive safely. I do not make any money from shipping or handling costs, only pass it along to you.

If multiple items are ordered together, they will be shipped together in the most cost effective manner (in other words you will not be charged individual shipping per item).

Return Policies

All items are packaged to deliver intact. If, for any reason, an item arrives damaged or broken, I will offer replacement at no additional cost to you.

If you are not satisfied with your order, I will exchange it for another item of equal or lesser value with a $3 fee to cover shipping costs incurred with the exchange.
Due to the nature of ceramics, I cannot guarantee your product will NEVER break, especially if dropped on a very hard surface. While it is unfortunate to think about, I am not responsible for breakage after receipt and use of the item. Many items are individually made and I do not have a new version to immediately send you, so replacement or compensation for a quick break will be worked through on a case-by-case basis.

Refunds to be discussed on a case-by-case basis, but not guaranteed. My goal is for you to be 100% satisfied with your purchase! If you aren’t, please contact me so that we can discuss what I can do to ensure your happiness!

Affiliate Links

From time to time, we’ll include affiliate links. And if you click them and make a purchase, we’ll get a commission in exchange. These funds help support all the content that we create.

We also are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.

These links are always to products or services that we’ve purchased or used ourselves and think you might like to. And we aren’t going to hide them. If it’s an affiliate link, you’ll be told.

Every other link is just to help you learn more or dig deeper and not in exchange for payment.

Intellectual Property

You own your content; we own our content.

You own the copyright in your content. But by posting or uploading your content to the site you grant us a non-exclusive, perpetual, sub-licensable, royalty-free, worldwide license. We need this license so that we can perform the services you registered for. This license allows us to store and show your content to other users. This license does not allow us to sell your content.

This site contains intellectual property owned by Ceramae Studios, including trademarks, copyrights, and other intellectual property. However, we want you to share our content. If you would like to do so, please use no more than a single paragraph and one image and provide a link back to the original page on the site. Any use beyond this is not authorized without our prior written consent. If you would like to obtain consent, please email contact@ceramaestudios.com.

If you believe that any content on this site infringes on your intellectual property, please email contact@ceramaestudios.com.

Comments/Forums

This site allows users to comment on articles and members to contribute to forums and member content. Submissions deemed spam by Akismet will be automatically filtered out and never posted.

This site is designed to be a supportive community. As such, you agree that you will not:

  • Use hateful, abusive, offensive, or obscene language towards others
  • Threaten others with violence
  • Use (or attempt to use) another person’s account
  • Post material that infringes on another person’s intellectual property rights

If you do any of these things, we may remove your content or cancel your account.

 

 

Privacy Policy

 

At Ceramae Studios we consider the privacy of our visitors a major priority. This privacy policy document describes in detail the types of personal information is collected and recorded by www.ceramaestudios.com and how we use it.

This site collects information on you in two ways.

  1. The information that you manually provide us by leaving a comment, filling out one of our contact forms, making a purchase, or subscribing as a member. This information can be tied directly to you because of the information you’ve provided.
  2. The information that’s automatically collected via third-party partners included on this site in order to allow us to give and deliver content the most relevant content to you. The types of information collected here include things like your IP address, location, pages visited, and browser type. Generally, our third-party partners only give us this information in the aggregate (e.g. it’s not identifiable to you) but sometimes this information can be directly tied to you (e.g. if you signed up for our list via a Twitter lead generation card). (more details below)

Most of this information is only used in the aggregate to create a profile of our readers and the types of content that you, as our readers, most identify with. We use this profile to create more content that you love. The information collected is only shared with others if required by our terms of service/agreement with those parties, or if we are legally required to by law.

If you are a member and would like to see or update your account information, you can view it here. If you would like to know what information we have that’s directly attributable to you outside of your membership information, please contact contact@ceramaestudios.com and we will provide a response within 24-hours.

Log Files

Like many other Web sites, www.ceramaestudios.com makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

www.ceramaestudios.com uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

→ Google, as a third party vendor, uses cookies to serve ads on www.ceramaestudios.com.
→ Google’s use of the DART cookie enables it to serve ads to our site’s visitors based upon their visit to www.ceramaestudios.com and other sites on the Internet.
→ Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – http://www.google.com/privacy_ads.html

Our Advertising Partners

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include …….

  • Google
  • Amazon

While each of these advertising partners has their own Privacy Policy for their site, an updated and hyperlinked resource is maintained here: Privacy Policies.
You may consult this listing to find the privacy policy for each of the advertising partners of www.ceramaestudios.com.

These third-party ad servers or ad networks use technology in their respective advertisements and links that appear on www.ceramaestudios.com and which are sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by our site’s third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the site.

www.ceramaestudios.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. www.ceramaestudios.com’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. www.ceramaestudios.com does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that www.ceramaestudios.com has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.

Email Marketing

At www.ceramaestudios.com, you have the option of signing up for our quarterly newsletter and mailing list. Upon checkout when purchasing an item, you will also be required to enter personal information to allow us to fulfill your order. This personal information is held with utmost confidentiality and will not be shared in any way, for any reason, with any person or organization. You may unsubscribe from email updates at any time.

Updates + Date Last Updated

These terms of service and privacy policy will be periodically reviewed and updated to reflect the current functions of the site. Registered users will be notified via e-mail of material changes before they take effect. If you do not agree to the changes, you may cancel your account. The revised terms will apply to you if you continue to use your account.

The last update was: March 8, 2017.

If you have any questions about these terms of service or the included privacy policy, please email contact@chelseadublin.com.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.