This is Ella. She’s the studio mascot and my little partner in crime!
She’s here to tell you about the boring stuff, you know, Terms of Service, Privacy and Return Policies, Consent of Use, and stuff like that. Wouldn’t you rather hear it from her? I mean, look at that face!
Terms of Service
By creating an account, making a purchase or visiting www.ceramaestudios.com you are consenting to our terms and conditions.
If you do not agree to these terms, you may not register for this site or make a purchase.
- the site: ceramaestudios.com and all products and services available on it
- us: Ceramae Studios and its creator, Chelsea Dublin
- your content: anything you post or upload on this site
- our content: everything we post on this site owned by us (including text, sound, graphics, or other materials)
This site is designed for adults. You must be 18 years of age or older to create an account or join our mailing list.
Upon registration, you will select a password and username. This password and username should only be used by you. Your username and password cannot be transferred or shared with others.
I accept all types of payments. For custom orders, payment must be received prior to item creation. If for any reason you need to cancel an order, it must be cancelled within 2 days of ordering or no money back.
To avoid learning your credit card information, we’ve partnered with PayPal and Stripe to securely process payment. As such, we never learn or store your credit card information. Both providers share your name, address, and email with us.
I will send an acknowledgement of receipt of your order within 24 hours. If the item is premade, it will ship within 5 business days of this time. A ceramic custom order made from scratch will require a 2 week lead time to allow for appropriate drying and firing. (I know it sounds like forever but please respect the process it takes to turn dirt into art!)
All jewelry and button orders are presented in a colorful organza bag and shipped in padded envelopes. Larger items are shipped in a flat rate box most appropriate to the project.
Free standard shipping included on domestic orders of jewelry and buttons, expedited shipping available for additional cost. International orders pay only whatever shipping will be. Home decor items are shipped at minimum cost, wrapped in bubble wrap to ensure they arrive safely. I do not make any money from shipping or handling costs, only pass it along to you.
If multiple items are ordered together, they will be shipped together in the most cost effective manner (in other words you will not be charged individual shipping per item).
All items are packaged to deliver intact. If, for any reason, an item arrives damaged or broken, I will offer replacement at no additional cost to you.
If you are not satisfied with your order, I will exchange it for another item of equal or lesser value with a $3 fee to cover shipping costs incurred with the exchange.
Due to the nature of ceramics, I cannot guarantee your product will NEVER break, especially if dropped on a very hard surface. While it is unfortunate to think about, I am not responsible for breakage after receipt and use of the item. Many items are individually made and I do not have a new version to immediately send you, so replacement or compensation for a quick break will be worked through on a case-by-case basis.
Refunds to be discussed on a case-by-case basis, but not guaranteed. My goal is for you to be 100% satisfied with your purchase! If you aren’t, please contact me so that we can discuss what I can do to ensure your happiness!
From time to time, we’ll include affiliate links. And if you click them and make a purchase, we’ll get a commission in exchange. These funds help support all the content that we create.
We also are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.
These links are always to products or services that we’ve purchased or used ourselves and think you might like to. And we aren’t going to hide them. If it’s an affiliate link, you’ll be told.
Every other link is just to help you learn more or dig deeper and not in exchange for payment.
You own your content; we own our content.
You own the copyright in your content. But by posting or uploading your content to the site you grant us a non-exclusive, perpetual, sub-licensable, royalty-free, worldwide license. We need this license so that we can perform the services you registered for. This license allows us to store and show your content to other users. This license does not allow us to sell your content.
This site contains intellectual property owned by Ceramae Studios, including trademarks, copyrights, and other intellectual property. However, we want you to share our content. If you would like to do so, please use no more than a single paragraph and one image and provide a link back to the original page on the site. Any use beyond this is not authorized without our prior written consent. If you would like to obtain consent, please email firstname.lastname@example.org.
If you believe that any content on this site infringes on your intellectual property, please email email@example.com.
This site allows users to comment on articles and members to contribute to forums and member content. Submissions deemed spam by Akismet will be automatically filtered out and never posted.
This site is designed to be a supportive community. As such, you agree that you will not:
- Use hateful, abusive, offensive, or obscene language towards others
- Threaten others with violence
- Use (or attempt to use) another person’s account
- Post material that infringes on another person’s intellectual property rights
If you do any of these things, we may remove your content or cancel your account.
This site collects information on you in two ways.
- The information that you manually provide us by leaving a comment, filling out one of our contact forms, making a purchase, or subscribing as a member. This information can be tied directly to you because of the information you’ve provided.
- The information that’s automatically collected via third-party partners included on this site in order to allow us to give and deliver content the most relevant content to you. The types of information collected here include things like your IP address, location, pages visited, and browser type. Generally, our third-party partners only give us this information in the aggregate (e.g. it’s not identifiable to you) but sometimes this information can be directly tied to you (e.g. if you signed up for our list via a Twitter lead generation card). (more details below)
Most of this information is only used in the aggregate to create a profile of our readers and the types of content that you, as our readers, most identify with. We use this profile to create more content that you love. The information collected is only shared with others if required by our terms of service/agreement with those parties, or if we are legally required to by law.
If you are a member and would like to see or update your account information, you can view it here. If you would like to know what information we have that’s directly attributable to you outside of your membership information, please contact firstname.lastname@example.org and we will provide a response within 24-hours.
Like many other Web sites, www.ceramaestudios.com makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
DoubleClick DART Cookie
→ Google’s use of the DART cookie enables it to serve ads to our site’s visitors based upon their visit to www.ceramaestudios.com and other sites on the Internet.
Our Advertising Partners
www.ceramaestudios.com has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. www.ceramaestudios.com does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that www.ceramaestudios.com has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.
At www.ceramaestudios.com, you have the option of signing up for our quarterly newsletter and mailing list. Upon checkout when purchasing an item, you will also be required to enter personal information to allow us to fulfill your order. This personal information is held with utmost confidentiality and will not be shared in any way, for any reason, with any person or organization. You may unsubscribe from email updates at any time.
Updates + Date Last Updated
The last update was: March 8, 2017.